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Inbound Customer Service .
08/12/2025 – 09/03/2025
09/04/2025 – 09/16/2025
Assist members:
o With transportation to and from appointments
o Ensure those waiting for a ride receive transportation
o In resolving issues with previous appointments o With a transportation recovery where a scheduled trip has failed o With benefits eligibility
Inbound Sales and Customer Service
07/28/2025 – 08/15/2025
08/18/2025 – 08/20/2025
What to Expect
• This is a bilingual opportunity for English/Spanish speakers. Agents will need to speak Spanish fluently and pass an assessment in Spanish
• Responding to general inquiries
• Describing the booking options
• Explaining billing process and options
• Accepting and processing requests for information materials
• Researching and resolving customer complaints
Inbound Customer Service
08/18/2025 – 09/12/2025
09/15/2025 – 09/22/2025
• Serve as an initial point of contact on banking inquiries and concerns.
• Provide support for existing and prospective clients via inbound calls.
• Resolve concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions.
• Identify cross-sell opportunities and make referrals as appropriate.
• Provide accurate, confidential client service through bankcards, business online banking, or general servicing knowledge
Outbound Sales
08/11/2025 – 08/21/2025
08/22/2025 – 08/29/2025
What to Expect
• Outbound Calls: You will make outbound calls to health plan members
• Scheduling: You will arrange and coordinate the scheduling of the evaluations.
• Member Communication: You will answer member questions and provide support
Add a footnote if this applies to your business
If you're interested in one of our open positions, start by applying here and attaching your resume.
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